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About The Repulse Bay Company, Limited

The Repulse Bay, a prestigious residential and retail complex in Hong Kong, wholly owned by The Hongkong and Shanghai Hotels, Limited. The Repulse Bay is located in the southern district of Hong Kong Island which offers luxurious seaview unfurnished and serviced apartments for short and long term lease with extensive sporting, recreational and catering facilities. We are currently looking for an experienced and dedicated professional to join our dynamic team.

Assistant Estate Supervisor

Responsiblities

  • Assist the manager in all serviced apartments and/or estate management operations
  • Provide quality services to tenants in line with luxurious residential building
  • Handle tenants’ enquiries/complaints
  • Supervise housekeeping and customer service staff
  • Work closely with Leasing team on new leases/renewal
  • Perform hand-/take-over of properties
  • Supervise and co-ordinate with Engineering team on renovation works
  • Monitor the performance of contractors
  • Assist in record-keeping and good control of inventory and other assets


Requirements

  • Holder of certificate or diploma of hospitality industry, housing or property management
  • Not less than 5 years’ experience in either hotel operation or estate management
  • Good command of English and Chinese, including Putonghua
  • Independent with strong supervisory and leadership skills
  • Proactive, service-oriented with strong team spirit
  • Knowledge and previous experience in housekeeping will be an advantage

Candidate with less experience but professionally trained in hotel/hospitality management will be considered as Customer Service Officer

All applications will be handled in the strictest confidence and personal data collected will be used for recruitment purposes only. Successful applicants will be contacted within eight weeks.​

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